2010-03-29

Patience is ....

over-rated. I need some patience and I need it now! Seriously though, you've probably heard that "patience is a virtue." I guess that's why it can be quite difficult for me to have patience, I'm just not that virtuous some days.

What can really make it hard for me to be patient, is incompetence. It frustrates me to no end when I'm dealing with someone who is just plain old incompetent. It's even worse when you are paying for the privilege of dealing this with this individual. Business and organizations that want me to spend money with them, but then hire people who are incapable of doing the job just drive me crazy.

I recently had way too much fun with the L.A. World Honda dealer. We've been getting our cars serviced there for quite a while. To make a long story short, they really screwed up and wanted me to pay nearly $4000 to fix their mistake. Can you say "forget that"? I told the service rep that their mess up was going to cost them way more than $4000, because I was going to take my three Hondas somewhere else from now on. They'd more than recoup their money if they fixed their mistake and made it right. They didn't want anything to do with it. Maybe my 3 little Hondas just aren't enough to affect them, I don't know. But in any case, I'm done with them.  I found another shop to fix their mistake and it only cost me $2500. (I still think the dealer should have fixed it for free...) But if you need a great transmission shop, I HIGHLY recommend Stu's Transmission on Cherry Ave in Long Beach, CA. Great place. Oh and did I mention that you should avoid L.A. World Honda like it's the plague? But in all the hassle, I had to learn to be patient -- once again. It wasn't easy because I really wanted to choke someone.

Why is it harder to act like a responsible, decent human being, than it is to be a complete jerk? Maybe because we are all a little weird and dysfunctional. Maybe because it's just easier to take the low road instead of the high road. Maybe because we think expressing some of our frustration will make everything better - or at least make us feel better. Neither of which is true in my experience. So I guess I need to continue to work on my patience. Sigh....

What virtue do you need to work on? That's worth pondering about.

2 comments:

Irene said...

Man Bill you nailed it patience sucks some times for me to o-well

Ingrid Schulz said...

four children will teach you some patience...